Gillian Caroe
Gillian was accredited as a mediator with CEDR in 2005 and joined their panel of lead mediators in 2006. Throughout her mediator career she has been involved in hundreds of successful mediations in both the public and private sectors. These mediations have related to a considerable variety of disputes from workplace relationship breakdown to multi-million dollar commercial cases across a range of sectors. She has achieved accreditations in Civil/Commercial, Workplace & Employment, Community, Faith Dispute and Inter-Generational Mediation and has been instructed as a mediator by leading law firms. She is also listed as a leading mediator in the top UK legal directories, The Legal 500 and Chambers and Partners.
Gillian has been recognised by the Civil Mediation Council who awarded her Fellowship status in 2021 (one of the first in the UK to achieve this honour). This confirmed her status as a leader in the field and her outstanding contribution to the development of the mediation profession. In 2022, she was honoured to be awarded Workplace Mediator of the Year at the National Mediation Awards held in the House of Commons.
In addition to mediating all over the UK and beyond, Gillian has been on CEDR’s Faculty for several years as a Lead Trainer delivering the flagship MST training course as well as other bespoke conflict training around the globe. Her training and facilitation experience dates back to 1998 and she has delivered training in 3 languages. She is invited to speak about mediation at high-profile, national events including the Civil Mediation Council Annual Conference and the Public Healthcare Conference and has spoken about mediation on BBC Radio. Gillian has extensive experience in conducting successful online mediations and has delivered CEDR’s podcast series on the subject. She was appointed as a Teaching Fellow in the School of Law at SOAS in 2022.
Before forging a reputation as a mediator and conflict agility trainer, Gillian enjoyed a successful career in international business. She was an associate at Mars Inc for many years where she held national, European and global roles. She also had the privilege of working directly with the Mars family delivering high-profile programmes across the entire organisation.
Outside of work, she runs a community group for asylum seekers and refugees in her home town. She also enjoys hiking and playing tennis with her family as well as drinking wine in the country of origin.